Madeline Pua graduated from the Royal Melbourne Institute of Technology with a Bachelor of Business (Management). She is currently an Assistant Manager at Nanyang Business School (NBS), Nanyang Technological University (NTU). In this role, she provides Assurance of Learning (AoL) – a key requirement for maintaining the School’s accreditation with AACSB and EQUIS – support for all the undergraduate courses at NBS. Her role also entails the collation and submission of official survey data for participation in ranking by leading business publications. In addition, Madeline is involved in quality assurance of the cases published by the Asian Business Case Centre (ABCC). In recognition of her extraordinary service, she was awarded the NTU Administrative Excellence Extra Mile Award and the NBS Service Excellence Award in 2021.
Prior to NTU, Madeline worked for the Victory Family Centre, Singapore, a non-profit organisation with an operating network of more than 10,000 churches in almost 100 countries. There, she drafted guidelines, policies, and standard operating procedures for the senior management team.
Madeline is passionate about sustainable human development. She served as a humanitarian missionary for a year in one of the Asian countries. During her stint, she supported the church in administrative functions to aid in operations on the ground and conducted leadership and language training for local leaders and staff.