Kausern Hieu the Founder and Managing Director of Building Better Leaders. He previously served as the Chief Executive Officer of a leading influencer and content marketing company in Malaysia, where he led the organisation for over eight years.

With more than 20 years of experience leading young professionals in the marketing and advertising industries Kausern believes the fastest way to make a meaningful impact on young people in the workplace is through intentional leadership and human connection.

Kausern’s Ikigai is: Always try to leave people feeling better than when you first met them, because people will forget what you said or did—but they will never forget how you made them feel.

He is an HRD Corp Accredited Trainer and an International Coach Federation (ICF) Accredited Coach. A movie buff at heart, Kausern often uses scenes from films in his training and coaching sessions to spark insight and inspiration.